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Apart from our
audio transcription experience, what we also have in common here at
Audiosec Ltd is that we love what we do. It is because we love our work
that we can truly say we're passionate about the industry we work in and
want to protect its reputation by providing first class transcription
services.
As the Director and Project Manager for
Audiosec Limited, I am delighted to say that the team members here work
together. There is no 'I am the boss and this is how it works' mentality.
I strongly believe that if you treat people with the respect and
appreciation you would want to receive, you get people who are happy to work
alongside you.
We
are not some faceless entity you came across on the internet whilst
searching for a transcription company, that takes on anybody purporting to
be able to transcribe or who pay their transcribers the awful fees that
are being paid to people in order to cut costs, draw in the clients but
have a huge turnover of staff. We expect the best, offer the best to our
team and as such our team stick around and our clients return time and
again, bringing others with them.
Just
a small sample of the comments received below:
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I
don’t know about everyone else, but I find it hard to be motivated to do
a great job for peanuts (however much I need the peanuts) … in the end I
find myself resenting it and feeling undervalued. I would rather take
unskilled ‘labouring/cleaning/gardening’ work to top up my
transcription and keep the transcription at a respectable rate.
Many
thanks to
Dee
and to you all for your support over the past years and I look forward to
working with you in the years ahead.
(Bridget)
When
I became self employed, the one thing I hadn’t taken into consideration
was just how isolated you could feel. When you’re struggling with some
incomprehensible piece of dictation all alone it can certainly feel very
lonely. When I became part of Audiosec that changed dramatically. Now
there were a team of professional, experienced people with a wealth of
knowledge, having all come from different working backgrounds, always at
the end of an email ready to help in any way they were able to –
whatever the query/problem might be. I cannot rate the team at Audiosec
highly enough, and that’s not just because I happen to be one of them
– but because, if I were outsourcing work, I wouldn’t look any further
than Audiosec
(Nina)
We're
all like happy puppies with you, Dee, and are always keen to do our best
for you and your clients because you do your best for us.
(Pat)
I love
working with Audiosec! The professional approach of the whole team make it
an absolute pleasure to work with this group. I am secure in the knowledge
that if there are any queries, there is always someone around with
expertise in the many different fields we transcribe for, who will help
ASAP.
(Catherine)
I
have been working for Dee and AudioSec for almost four years now
following becoming self-employed. The other members of the
team are always so helpful and supportive and have such a huge and
varied background that if you have a query, someone is bound to
have an answer! I really enjoy the fact that the type of
work is so varied as well from legal to conferences to
universities.
Dee
works extremely hard to ensure everything runs smoothly and
efficiently, resulting in first-class transcriptions. (Judi)
Working
for Audiosec you really feel you’re part of a team, which
doesn’t always happen when you work from home.
Dee
nurtures this team spirit which is great for both the transcribers
and the clients as if one of us has a query about a job there’s
always someone who can help. The company is professional and
insists on the highest standards, but it’s also user-friendly, a
combination which is not always easy to come by. (Jean)
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Audiosec
Limited is a friendly professional service. Always delivers
accurate work to a tight deadline. Audiosec have saved us time and
enabled us to deliver a much needed service. (NCB – Conference
transcription)
Audiosec
Limited have just completed full transcription services for over 30
interviews conducted for a research project at the University of Salford. Dee
provides a very flexible service, and was always able to deal with queries
quickly and efficiently. The professionalism that Dee demonstrated leaves
me in no doubt that all of the confidential interview files were dealt
with in an appropriate manner. I look forward to liaising with Dee again
on our next project, and fully recommend her services to my colleagues.
(One to one interview transcription - Salford University)
I
have worked with AudioSec for over 18 months now and were always satisfied
with their services. During this time, AudioSec transcribed over 70
interviews with managers from a leading Indian information technology
service provider. All
of the transcripts provided by AudioSec were of very good quality, even
when the recordings were not always clear. In some cases when the first
round of the transcribing left some gaps in the transcripts, the
transcribers were happy to give it another try. The transcripts were
delivered on time in a well-organized and documented manner. Dee was
always available to answer queries quickly and efficiently. Certainly,
professionalism, excellent service and quality are among the main values
offered by AudioSec. I am glad to recommend her services to my colleagues.
(Multi voiced and one to one interview transcription - Rotterdam
University)
As
far as I can recall, you have been providing transcription services to
colleagues at Imperial for some years, as this was how I found out about
your service, and to myself for at least five years. During this time, the
transcriptions you have made for me have been of a consistently high
quality, which is vital to the success of the analysis process. I have
been able to dictate and adjust the specification to suit my methods of
analysis, and decide on the date for return, and the deadlines specified
have always been met. I have also been supported by your company to change
my recording methods to digital technology, sending the files through the
internet portal and receiving them back by e-mail, and this has worked
flawlessly: as something of a technophobe, I am grateful to have been encouraged into the 21st
century!
(Multi voiced and one to one interview transcription - Imperial College)
The services we have received
from Dee has been excellent. The transcripts she has returned have been of
a consistently high standard. Even when our interviews have been conducted
in less than perfect recording conditions , the accuracy of the
transcripts have been impressive. (One to one interviews - Imperial
College)
In
addition to providing a highly professional and efficient service
Dee
is also friendly and easy to work with – qualities that to me
are as important as technical skills!
(Interview transcription - London Metropolitan University)
My
final study at Imperial has been a complex 3 year study of 15 national
pilot services, generating almost 100 interviews, and with the inevitable
push on resources, my ability to rely on you to manage these outputs
securely and competently has been really important to delivery of the
report. As such projects now rarely fund sufficient administrative
support, I would consider that the project management services currently
being developed by your company could make a valuable contribution to the
success of any research project.
(Interviews - Imperial College) |
