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Telephone
interview transcription is part of the work we carry out for
research bodies, universities and students. In much the same way
as standard one to one interview transcription, telephone
interview transcription requires the skill of a professional
transcriber to capture all that was said.
However,
there is also the area of telephone conversation transcription which is
on the increase as more and more telephone calls are being recorded.
Especially where financial transactions take place over the telephone
and disputes arise, telephone call transcription is vital.
Our
market research transcription services cover recorded telephone
conversations where one to one interview transcription is required. Remember,
well recorded telephone calls = thorough telephone call transcription.
Example
of our clients include companies recording their telephone conversations
for training purposes or legal reasons, customer care practice and
information gathering, universities carrying out one to one interviews
over the telephone, solicitors or those seeking legal action, freelance
journalists and students - as a result telephone conversation
transcription is certainly in demand.
Our
teams are experienced in many areas of telephone conversation
transcription, whatever the content of the conversation. However, there
are several laws to consider when recording conversations, and clients
will note that often a warning is given when calling companies that
their conversations may be recorded for training or customer service
purposes. Likewise it is incumbent upon our clients to first ascertain
from their legal advisor whether having a transcript made of your
recording will be legally acceptable for your case, especially if you do
not first inform those you are speaking to that the conversation will be
recorded. The laws to consider are the Data Protection Act 1998, the
Regulation of Investigatory Powers Act 2000, the Human Rights Act 1998
and the Telecommunications (Lawful Business Practice) (Interception of
Communications) Regulations 2000.
For
information on the equipment we recommend, please visit this link.
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Our
team consists of 18 professional transcribers, specialising in
interview transcription. Interview transcription is not the same
as standard secretarial audio typing and we do not offer
secretarial services or word processing; we are an industry leader
in interview transcription. Members of the team have to undergo a
strict audio transcription test and out of 10 applicants only one
may be successful. Our standards are exacting, our team are
experts at interview transcription. If you want accurate, reliable
transcripts only choose a professional interview transcription
company, with staff experienced in transcribing verbatim interview
transcripts who do not offer general secretarial services as an
add-on.
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For
first class interview transcripts choose a dedicated
business - Audiosec Limited |
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Audiosec
Limited, registered at Companies House under Company No. 5866620 |
VAT registration
No. 890
0903 25 |
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